Information regarding subscription cancellation, refunds and service-related payments.
Last updated: 11 Sep 2026Schools may request cancellation of eligible SchoolERP services by contacting our support team or using the available account options.
Refund eligibility depends on the service purchased, payment status and applicable terms at the time of purchase.
Charges for additional services, enhancements or customized work may be subject to separate billing conditions communicated before the service begins.
Certain completed services, customized work, administrative processing or already-consumed services may not be eligible for a refund.
Approved refunds will be processed using the applicable payment method and may require reasonable processing time.
For refund or cancellation-related questions, please contact the SchoolERP support team with your registered school details and payment information.